Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Sunday, April 20, 2014

Oh Customer Service Pt1

I decided to document my experiences with what I think are some crazy ass people. Good way to get out the frustration. Seems like these past couple of months, I just keep randomly getting angry people.
Maybe its the weather....

1) Boiling Water Lady
There were two of them that night, two old ladies. And i swear they are off their rockers. They weren't friendly to begin with, one of those people that never return a smile...
It started with the tea... let me start with that for hot water dispenser. Hooked up to the wall, automatically dispenses boiling hot water. Sorta like one of those coffee makers you see at a restaurant, and they have a red little switch above where you put the coffee filter and it dispenses hot water...
So they asked for tea, I proceeded to bring out two cups of hot water, tea bags on the side.
When i come back a few minutes later to take their order, one of the old ladies asked if I could bring her new water and to make sure it's boiling. I looked at her and had to keep my face straight. When I poured that water, i remember seeing steam.
I asked her friend if her water was hot enough since it came from the same dispenser, and she replied "Oh yes, mine was boiling"
What the frack you old cracker?
They had ordered spring rolls. First off, i've never have heard of anyone saying spring rolls being spicy unless it says so in the name. Nor have i ever had spring rolls that were spicy.. anywhere. And being asian, i have had my fair share of eating spring rolls.
Anyways, the lady with the normal hot water told me it was so spicy, she could not handle it.
Long story semi short, I pretty much just gave up on them.

2) The I'm Changing my Story Lady
At the till, I was taking a payment for another customer who had a unfortunate experience with his food, great guy. I gave him a discount on behalf of his bad experience.
The lady behind him, whom was my customer, overheard. I had checked on her party throughout the meal, and they all said everything was great... no complaints whatsoever. After the man left that I discounted for, the lady started complaining about her food.. evidently expecting a discount as well.
If there was a problem, you should have addressed it when I checked on your party multiple times so I could have found a solution, not at the end.
Sadly, there are always people like this that just try and get a deal.